June’s in the spot light, “Why Digests”!
Everyone thinks having an e-mail alert is a great idea. Now put some more thought into it, if you receive a lot of work… and I mean a LOT of work, your inbox is just jammed full!
Alerts should be a daily digest and for all those who complain otherwise, remind then that 30 alerts a day means that you effectively ignore all the alerts, they become a noise.
This is the way we do it and even the most hardened advocate of the event alert Vs the daily digest soon comes round to the idea that once is better than 30 times.
The output of this is really to change behaviours and get users to check their activities once a day, there is more value added by a consistent user approach than fire fighting every event e-mail and disrupting other tasks you are working on.